At 365ph, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains what personal information we collect when you use the platform, why we collect it, how it is stored and protected, and what rights you have over your own data. We keep things straightforward so you always know where you stand. If you have questions after reading this page, our FAQ is a good next stop.
This Privacy Policy applies to all users of the 365ph platform, including registered players and visitors browsing the site. We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the date at the top of this page. Continued use of the platform after any update means you accept the revised policy. We recommend reviewing this page periodically to stay informed.
When you register for an account on 365ph, we collect the personal details you provide during sign-up, including your name, date of birth, email address, and contact number. We also collect information about how you use the platform — such as your login activity, game history, transaction records, and device information. If you contact our support team, we may retain records of that correspondence. We collect only what is necessary to operate your account, process transactions, and comply with our regulatory obligations. We do not collect sensitive personal information such as government-issued ID numbers unless required for identity verification under applicable law.
Your personal data is used primarily to create and manage your 365ph account, process deposits and withdrawals in Philippine pesos, and provide you with access to the platform's games and features. We also use your information to verify your identity, detect and prevent fraud, and comply with anti-money laundering requirements. From time to time, we may use your contact details to send you important account notifications or updates about the platform — you can opt out of non-essential communications at any time. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. Your data is never sold to third-party advertisers or marketing companies.
365ph does not sell, rent, or trade your personal information to any third party. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and IT infrastructure providers — but only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy law. We may also disclose your information to regulatory authorities or law enforcement agencies when required to do so by Philippine law or a valid legal order. In all other cases, your data stays within the 365ph ecosystem.
We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it. All data transmitted between your device and the 365ph platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel only. We conduct regular security reviews and maintain strict internal policies to minimise the risk of unauthorised access, disclosure, or misuse. In the unlikely event of a data breach that affects your rights or freedoms, we will notify you and the relevant authorities in accordance with applicable Philippine law. While no system can guarantee absolute security, we are committed to maintaining the highest practical standard of data protection for every player on the platform.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by our legal and regulatory obligations. Transaction records and account activity logs may be kept for up to five years in line with anti-money laundering regulations applicable in the Philippines. If you request that your account be closed, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. Data that is no longer needed for any legitimate purpose is securely deleted or destroyed. You may contact us at any time to ask about the specific retention period that applies to your account data.
As a user of the 365ph platform, you have the right to access the personal information we hold about you and to request a copy of it at any time. You may also ask us to correct any inaccurate or incomplete data, or to delete your data where there is no longer a legitimate reason for us to hold it. If you believe we are processing your data unlawfully, you have the right to object or to request that we restrict our use of it while the matter is reviewed. To exercise any of these rights, simply reach out to us using the contact details provided in the footer of this page. We will respond to all valid requests within a reasonable timeframe and at no charge to you.
365ph uses cookies and similar technologies to keep your session active, remember your preferences, and improve the overall performance of the platform. Essential cookies are required for the site to function correctly and cannot be disabled. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect your experience on the platform. By continuing to use 365ph after being informed of our cookie practices, you consent to our use of essential and functional cookies as described in this policy.
If you have any questions, concerns, or complaints about how 365ph handles your personal data, we encourage you to get in touch with us directly using the email address shown in the footer below. We take all privacy-related enquiries seriously and will investigate and respond to your concern promptly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in the Philippines. Our FAQ page also covers common questions about account data, security, and your privacy rights on the platform. We are committed to resolving any issues fairly and transparently, because your trust is what keeps 365ph running.